Providing Feedback
If you have something to share about a program, service, or experience at the Health Centre, you can speak with a staff member directly, contact the Integrated Care Manager at your location (below), or fill out a comment card in one of our waiting rooms. If you indicate a concern and provide your contact information, a staff member will work with you to address it.
We also conduct Client Satisfaction Surveys throughout the year that provide an opportunity to share your feedback.
Privacy
You may direct any questions or concerns about how we handle personal health information to our Privacy Officer. If you can’t resolve your concern by working with the Privacy Officer, you may contact the Information and Privacy Commissioner of Ontario for more help:
SOAHAC Privacy Officer, 519-672-4079 or privacyofficer@soahac.on.ca
Information and Privacy Commissioner of Ontario, 2 Bloor Street East, Suite 1400, Toronto, ON M4W 1A8
Read more about how SOAHAC protects your privacy
Integrated Care Managers (by site)
London – Bonnie Doxtator, 519-672-4079, bdoxtator@soahac.on.ca
Chippewas of the Thames First Nation – Jan Martin, 519-289-0352, jmartin@soahac.on.ca
Owen Sound – Lisa George, 519-376-5508, lgeorge@soahac.on.ca
Windsor & Delaware First Nation – Sylvie Guenther, 519-916-1755, sguenther@soahac.on.ca