Diabetes Education

You Can Live Well with Diabetes!

We provide Diabetes Education to Aboriginal adults living with Type 2 diabetes, pre-diabetes, or high risk for developing diabetes. You do not need to see a doctor or nurse practitioner at SOAHAC to access these services. The Diabetes Nurse Educator, Registered Dietitian, and Chiropodist (foot care specialist) support you to live well with diabetes and provide education on things like:

  • Blood sugar control
  • Home blood sugar monitoring
  • Medication & insulin
  • Diabetes related complications
  • Foot care
  • Meal planning
  • Exercise
  • Managing stress

Knowledge is essential for living well with diabetes. We aim to prevent diabetes or diabetes complications by teaching you to self-manage. This is done through individual counseling and through Healthy Lifestyles Workshops for you, your friends and family, and other support people. We encourage clients to stay connected and follow-up with us at least every 3-6 months. Both education and follow-up support are offered in a variety of convenient ways – by appointment, phone, or email. A Diabetes Educator is often available for same-day appointments.

Our team has experience serving people who face barriers to care, including transportation, mental health issues or a low income. We will also support you to access other SOAHAC services like Traditional Healing, Supporting Aboriginal Seniors at Home, or Mental Health Services.


  • Individual counseling offered at London and Chippewas of the Thames SOAHAC sites
  • Classes and workshops are offered at several locations in London and Chippewas of the Thames, Munsee-Delaware, Oneida and Delaware First Nations.

Diabetes Coordinated Access (How to Connect)

Self Referrals

To access Diabetes Education services on your own (self-referral), you need to fill out the application form below and fax it to 1-855-DIABETS (342-2387). If you are unable to fax it, you can bring it to either the SOAHAC location in London or at Chippewas of the Thames First Nation.

Diabetes Education Application Form – Self Referral (PDF)

Information for Referring Health Care Providers

Coordinated Access was developed through a partnership between the South West LHIN and diabetes educators in the region with the goals of improving access to service and use of resources, streamlining referrals, and gathering valid data to maximize resources.

What is Coordinated Access?

  • A single point of contact for all patients in the region
  • Simple and more timely access to information regarding the status of a referral for providers and patients
  • A central contact point for information regarding system availability and locations for specific types of education and treatment interventions
  • Appropriate triaging of referrals

 What has changed?

  •  All existing referral forms to SOAHAC’s diabetes education programs have been replaced by one Health Care Provider referral form (below) and one Self-Referral form (above).
  • Coordinated Access provides 2 faxed confirmations: First, when the referral is received, and Second with the location, date and time of the first booked appointment.

 How do I refer a client?

  • Complete the referral form below and fax it to 1-855-DIABETS (342-2387)
  • Diabetes Coordinated Access Referral Form for Health Providers (PDF)
  • To refer patients to SOAHAC, indicate us as a preference on the referral form by checking the box marked ‘Southwest Ontario Aboriginal Health Access Centre Service Preferred’ in the first section of the form.